Just Seven Things

Exploring why and how we do what we do, and how we can do it better

Archive for the category “Strategy”

How to be an entrepreneur

During a talk last night I was asked about the key lessons that I have learnt from running several businesses. I feel hardly qualified to answer, but I am very clear on a number of aspects:

  1. The cost of understanding your product/service has to be less than the immediately obvious benefit that comes from using your product/ service.People will stay with you (pitch/ marketing message/ website) for as long as their needs being solved are made immediately apparent, are sufficiently significant, and the ways in which your product/ service solves that need are clearly understandable (and the cost of understanding is less than the benefit) [adapted and evolved from SuperConnect]
  2. A CEO should be aiming to only focus on strategy and people development: your head should be 12-18mths hence at first (longer over time), and your heart should be in developing the person better than you.You are the only person in the business whose job it really is to ‘develop the insights/ perceptions/ abilities to detect patterns of change and relate them to your landscape, industries, competition and business’ [adapted from Execution]. You should always be looking to develop the person better than you to be able to take your job. If they don’t yet exist in your company, make sure you hire them. ‘Yes’ or ‘passive no’ people will kill your business.
  3. If the core transactions of your business don’t exist without funding (including your time/cost funding), then your sole focus should be on adjusting your business model to be profitable in its core operation without investment.However well-funded or visionary your plans are, the cash flow monster eats the investment and then chases and kills 99% of its prey.
  4. Read more…

Elevator Pitch Methodology

A brilliant methodology for a good elevator pitch is described by Mike Southon in his FT Column. He first describes how in sales there is the concept of “golden nuggets”. He identifies that customers have very short attention spans and can only remember three things about your product whereas the average marketing team tries to cram 50 amazing features into your literature:

‘The problem is…. that as soon as you mention the fourth golden nugget, the first, and probably the most important one, drops out of their memory.’ The simple methodology for a good elevator pitch ‘centres around five ‘P’s: Read more…

The Change Planning Toolbox: 10 Initial Steps

This is intended as a checklist to start any personal or corporate change project. Just take a blank sheet/ screen and start answering the following:

Initial planning questions:
1. What are you trying to change?

2. Who is involved in the change?
2.1. Do they want to change?
2.2. What do they need to change?

3. What does the changed future look like?

4. What are the top 3 blockers to change that require specific strategies to overcome them?

Detailed Planning Steps:
5. Clearly articulate objective: what does the changed vision/ goal/ future look like?:
5.1. Write down in technicolour detail.
5.2. Use this as an initial engagement step with those involved in the change (i.e. facilitated brainstorm/ meeting away day)
5.3. Create a clear list of benefits that will be enjoyed when change is achieved

6. Go public with the change vision: be clear on how those affected by the change will be kept engaged and informed

7. Create a clear and detailed timebound plan with detailed sub-projects, tasks and next actions needed to achieve the vision in 5. above, whilst ensuring the blockers in 4. above are addressed:
7.1. The actions all need to be concrete and measurable.
7.2. They must include clear accountabilities and ‘sprint’ milestones that effectively breakdown the overall change project into manageable chunks capable of completion and celebration (see 8.)
7.3. You must also create specific sub-projects for overcoming blockers and resistance to change as well as communication and engagement steps included in this list

8. Communicate and celebrate successful achievement of change chunks.
8.1. Ensure these are timed to maximise the positive internal (and any relevant external) PR impact: you’re aiming to create change momentum here.
8.2. Ensure that real small rewards are earned/ enjoyed – even if it’s just a round of drinks with the people involved in achieving the sub-goal or giving yourself a small treat

9. Keep on reminding all involved (those identified in 2, 5.2 and 7.2 above) about the clear list of benefits that will be enjoyed when change is achieved (you created this list in 5.3. above). You need to treat this step as a communication sub-project in its own right

Starting:
10. Take a planned action
10.1. Repeat 10.

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