Just Seven Things

Exploring why and how we do what we do, and how we can do it better

Archive for the category “Leadership”

Run a Business Like Making a Movie

Films are successful only if everyone, from key grip to leading actor, shares a common understanding of what the end result must look and sound like.

Harvard Business Review’s Bendapudi & Bendapudi use Limited Brand’s CEO’s Les Wexner’s citation of Sidney Lumet’s book Making Movies to make the point about the role of leadership; to use language that employees get to get them to achieve things together.

The idea of leader as director and the company’s strategy as a movie is fantastic. The role of communication and engagement of the participants in the creation of a future reality (what consumers will buy) is a wonderful mindshift of the normal things leaders consider important.

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Using Neuroscience to Train Frankinstein Leaders?

Work has been undertaken which suggests that the behavioural and emotional qualities of leadership can be traced to neurological activity in identified regions of the brain.

In a really practical step, Pierre Balthazard at Arizona State Uni. is then working on linking this activity with the qualities that best benefit those at the top of a company to create training techniques that develop effective leadership abilities.

The FT reports on this in their article ‘A Brainwave in the Study of Leadership‘, noting that more recently leadership research has focused on more complex issues, ‘how to develop traits such as authenticity, charisma and visionary and inspirational leadership in less talented leaders’

Everything centres around evidence and belief that training (and subsequent scanning and rescanning) can show evidence of changes in signature brain patterns for certain behaviours: ‘neuro-feedback training can develop the behaviour individuals want to optimise’

Balthazard has gathered evidence he believes to be 100% accurate in determining who is  a strong leader (a bold claim….). He has also discovered that leaders with ‘high psychological capital’ – such as hope, optimism and resilience – display different brain activity.

Applications are obvious, and the US Military Academy at West Point and global management schools are looking at patterns that can be copied. It’s not surprising however that funding has been hard to find, and that there are obvious detractors (quoting 1984/ Orwellian Big Brother nightmare scenarios….)

For me, I feel intuitively that making such fundamental changes can’t be as simple as learning how to make lights flash differently on one screen to match a prescribed ‘best’ pattern on the other.

Apologies to Balthazard and his team for making such sweeping conclusions with such little evidence.  I’m sure it’s probably because I don’t want to admit that we’re absolutely as simple to change as all this. For me however, understanding; appreciation of how things overall ‘fit together’ and underlying values seem like bigger pieces of the equation of leadership excellence that cannot be trained so easily.

A Personal Conflict: Handling the Stress of Business Growth with the Demands of Leadership

A very personal conflict reflected in recent 360 feedback I received from my managers and fellow directors is well covered in Harvard Business Review’s June 2009 leader: How to Be a Good Boss in a Bad Economy

Robert Sutton found that people placed in authority become less mindful of others’ feelings and needs whilst those in subordinate positions devote immense energy to watching and interpreting the actions of leaders.

He suggests a useful framework to get bosses focused on what their people need from them: predictability, understanding, control and compassion.

1. Predictability: as much information as you can. Preparation reduces suffering and they can relax in the meantime

2. Understanding: explain why changes are necessary, and how it will affect routines. Internal communication should be simple, concrete and repetitive

3. Control: don’t frame an obstacle as too big, too complex, or too difficult to overcome: people will be overwhelmed and will freeze in their tracks. Break down into less daunting components

4. Compassion: tend to peoples’ emotional needs, however hard you are finding the process as a leader

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