Just Seven Things

Exploring why and how we do what we do, and how we can do it better

Archive for the tag “Concierge”

The Experience Economy: Possessions vs. Experience Now

Not the usual subject matter, but a quick thought.

Ben Elliot of concierge company ‘Quintessentially’ is quoted as saying, ‘people realise experiences are remembered more than purchases. What you hold in your heart is more important than what you hold in your hand’

This was quoted in the FT in a piece on possessions. A book called the Experience Economy was also referred to. 

I wonder, in light of the events over the past weeks and months, what the impact on corporations and their products will be? Will our internal valuation of things vs. experience have shifted? Will experience increase in value?

Just a thought…..

 

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